Customer Portal - Remote Issue Tracking Screen Capture Utility

Customer portal and support access Deliver complete customer satisfaction, with CRMUnleashed help desk software you can offer you customers secure web portal access from where your customers can create cases, view existing cases and communicate with the support staff assigned to there cases.

On top of the Web Based Customer Portal solution, CRMUnleashed also offers an issue tracking Screen Capture Utility that can install on any windows operating system computer, this utility gives your customers a quick and easy way to take a screenshot of an issue and send it to CRMUnleashed as a new case or amendment to an existing customer support case, your customers can even upload documents and attachments to existing cases via the utility thus making customer support easier on your end users.

With the CRMUnleashed Customer Portal and Issue Tracking utility you have the tools to keep your customers satisfied thereby increasing customer retention rates.